Commands   

Purpose

The Commands Window is used to configure the Command Ribbon used in Focus Order Entry. Each Job may have a different Command Ribbon. Only select the Commands that are required by the selected Job. Some Commands require a Job Right to use them (i.e., the Job Right ‘Check Items – Void’ is necessary to execute the ‘Void’ Command).

 

Accessing the Commands Window

While in Focus Setup, select Employees > Jobs > Commands. 

 

Figure 2.27 Commands Window

 

Note: Packages may be placed on the Command Ribbon.

 

Figure 2.28 Command Descriptions

Command

Description

Account

Allows the employee access to the Customer Account Window.

Advance

Allows the employee to place a cash Advance on a check.

Assign

Allows a cash drawer to be assigned to an employee.

Batch

Allows the employee to batch authorized credit cards.

Capture

Allows the employee to capture a credit card without authorizing that card.

Cash Tray

Open

Allows the employee to open a Cash Tray.

Close

Allows the employee to close the Cash Tray.

Assign

Allows the employee to assign employees to the Cash Tray.

Declare Bank

Allows the employee to declare a starting bank.

Declare Cash

Allows the employee to enter the ending cash amount.

Inventory Counts

Allows the employee to enter the Inventory Counts for the Cash Tray.

Close Day

Allows the employee access to the Close Day Window.

Current Pos

Allows the employee to select the current position if position seating is used.

Customer

Allows the employee access to the Customer Search Window.

Delay Print

Allows an employee to delay the order from printing to the remote printer.

Delete

Allows the employee to delete Menu Items that have not been saved or sent.

Dispatch

Allows the employee access to the Dispatch Window.

Driver

Allows an employee to assign a check to a delivery driver.

Drops

Allows the employee to record the transfer of cash from one employee to another.

Edit Pos

Allows the employee to change the position of the Menu Item selected.

Edit Tips

Provides access to the Edit Tip function to add (or change) a tip of a preauthorized credit card Payment. An employee may be required to enter tips on all authorized credit card payments before Clock Out. 

Finalize

Allows the employee to close a check that has been preauthorized or captured.

Fire

Allows an employee to send a Menu Item that has been on Hold.

Gift Card

Allows the employee access to the Gift Card Window. The Job Right ‘Payments – Enter Gift Cards’ is required.

Gratuity

Allows the employee to optionally select, remove or change a Gratuity based on the subtotal value of the check. The Job Right ‘Gratuity - Select’ is required. Gratuities are configured in Order Entry > Gratuities.

Hold

Allows the employee to place an item that has not been sent on Hold.  The guest check cannot be closed while an item is on Hold. The Job Right ‘Check Items - Hold’  is required.

ID Lookup

Provides access to an ID Lookup Window so that a Menu Item can be ordered by entering an ID name or code.  This command is not required when an item code (UPC) is scanned.

ID Lookup Discount

Provides access to the ID Lookup Window so that a Discount can be applied by entering an ID name or code. 

This command is not required when a Discount item code (UPC) is scanned.

Inquire

Allows an inquire to the PMS Interface.

Item Edit

Out of Stock

Allows the user to place Menu Items out of stock. The Job Right ‘Menu – Mark Items Out of Stock’  is required to perform the selected function.

Prices

Allows the user to change the price of a Menu Item. The Job Right ‘Menu – Change Item Price’ is required to perform the selected function.

Nutrition

Allows the user to view the Nutrition information of the Menu Item.

Recipe

Allows the user to view the Recipe information of the Menu Item.

Training

Allows the user to view the Training video of the Menu Item.

Count

Allows the user to adjust the Count of the Menu Item. The Job Right ‘Menu – Change Item Count’ is required to perform the selected function.

Location

Allows the employee to select an alternative Location. The selected Location remains in effect until the employee logs out.

Loyalty

Allows the employee access to the Customer Loyalty Window.

Menu

Allows the employee to select a Menu other than the default Menu of the current Location.  The Menu may only be changed temporarily for the Station but a change for the Location will stay in effect until it is changed again.  The Job Right ‘Menu - Select’ is required.

Modify

Allows the employee to add optional modifiers to a Menu Item.

Name

Allows the employee to enter/edit the Name or ID associated with an open guest check. The Job Right ‘Name - Enter’ is required.

New Seat

Allows the employee to add another seat to the check.

Next Pos

Allows the employee to advance the position if position seating is used.

Offline

Allows the employee to place credit cards Online or Offline.

Open

Allows the employee to open the cash drawer. The Job Right ‘Cashier – Open Drawer’ is required.

Paid Ins

Allows the employee to access the Paid Ins Window.

Paid Outs

Allows the employee access to the Paid Outs Window.

Pay All

Allows the employee to close all their checks to tender even.

Pmt Adjust

Allows the employee to adjust a credit card amount.

Pmt Reapply

Allows the employee to reauthorize a credit card after if it has been Voided.

Pos Split

Allows the employee to convert the positions to split checks if position seating is used.

Preauth

Allows the employee to preauthorize checks and or tabs by verifying credit card funds.

Print

Allows the employee to optionally print or reprint a guest check. If more than one seat on the check is present, the user will be prompted to print the current, selected, or all seats.

Quantity

Allows the employee to enter the number of Menu Items to order.

Quit

Returns the employee to Focus Order Entry.

Refunds

Allows the employee to issue a refund to a credit card.

Repeat

Allows the employee to reorder highlighted Menu Items and their associated modifiers. Can be used in conjunction with the ‘Repeat Round’ option in Menu Item Setup.

Reports

Allows the employee access to the Reports Window.

Review

Allows the employee to review the check on the full screen.

Share

Allows the employee to split the check by the number of splits selected.

Split

Allows the employee to create multiple seats on a check and move Menu Items between those seats. Also allows the employee to move the item portions from one seat to another. 

Split Item

Allows the employee to split a Menu Item.

Stop Timer

Allows the employee to stop the timer on an item that has the Timed Rate option set in Menu Items > Options > Timed Rate.

Subtotal

Allows the items on a check to be saved and sent.  If the Job Right ‘Checks – Clear After Subtotal’  is “ON” the check is subsequently removed from the screen.

Tab

Allows the employee to associate a Name or ID with an open guest check.

Tab List

Allows the employee access to the Tab List Window.

Table Status

Allows the employee to view the Status of a table.

Tax Exempt

Allows the employee to cancel or restore the taxability of items on a guest check.

Transfer

Table, Server

Allows the employee to transfer a check from a Tab to a Table, from one Table to another or to another Server.

Items

Allows the employee to transfer selected Menu Items from one check to another. 

Combine

Allows the employee to combine two checks. Menu Items on all seats can be combined onto one check for payment using the Split Command.

Void

Allows an employee to Void an item on a saved check or to Void a Payment on a check.  A reason code for the Void must be selected.  The Job Right ‘Check Items - Void’ is required. Void Reasons are setup in Order Entry > Voids.

(Packages)

Predefined Packages may also be placed on the Command Ribbon.

 

Accessible Jobs

The employees that appear on the Employee, Time Card, Time Clock, Fingerprint Registration and Checkout Report (Open Clock Ins) Windows are restricted to those employees with one or more of the selected Accessible Jobs. For example, a Kitchen Manager would need the Dishwasher Job selected to view the Time Cards for Dishwashers. Accessible Jobs also determine the Jobs that a user with the  'Edit Employees' Job Right may assign to employees on the Employee Window.

 

Procedure to Select Commands

·          Select the Job.

·          Select the Commands or Packages that will be available to the selected Job from each of the Commands drop down list boxes. The selected Commands are displayed sequentially with no spaces left between them on the Command Ribbon. A maximum of 30 can be displayed.

·          Click Save.

Related Topics

See also 'Employees > Jobs > Jobs'

See also 'Employees > Jobs > Rights'

See also 'Employees > Jobs > Timekeeping'

Job Right ‘Office - Jobs’

 

 
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